Frequently Asked Questions
Common questions from directory visitors and how Golden Pages works.
WHAT IS GOLDEN PAGES?
What is Golden Pages?
Golden Pages is a business directory built specifically for Chiang Mai. It is a single, searchable place where residents, expats, international visitors, and anyone planning to do business in the city can find verified, legitimate businesses across every major sector of the local economy.
Who runs it?
Golden Pages is operated by Chiang Mai Business Network (CMBN), which has been connecting businesses in Chiang Mai for years. The directory is the online extension of that network, open to anyone who wants to find a business here.
Is it free to use?
Yes. Searching the directory and viewing listings costs nothing. You do not need to create an account or log in.
Who is this directory for?
Anyone who needs to find a business in Chiang Mai. That includes long-term residents, the expat community, tourists, international companies looking for local suppliers, and people who are relocating to the city and want a reliable starting point before they arrive.
Is this a tourist guide?
No. Golden Pages covers the full Chiang Mai economy, from law firms, hospitals, and industrial suppliers to restaurants, schools, and wellness providers. It is built for people who live and work here, not just for short-stay visitors looking for dinner recommendations.
HOW IS THIS DIFFERENT FROM A REGULAR SEARCH?
How is this different from Google or Google Maps?
Search engines return thousands of results and leave you to sort out what is current, reliable, or relevant. Golden Pages is a curated directory. Every paid listing has been checked before it goes live. You are starting from a smaller, verified list rather than an unsorted pile.
How is it different from TripAdvisor or other review platforms?
Golden Pages is a discovery platform, not a review platform. Visitors use it to find businesses, not to rate them. This keeps the focus on helping you make contact quickly, and it protects listed businesses from the problems that come with open, anonymous review systems.
What does curated actually mean?
Before a paid listing goes live, Golden Pages confirms that the business holds a current, valid business licence and that the licence matches what the business says it does. Curated means the business is legitimate, registered, and operating in line with its stated activity. It does not mean Golden Pages is endorsing one business over another or ranking them by quality.
Does Golden Pages rank businesses by popularity or paid advertising?
No. There are no pay-to-rank advertising slots that push one business above another based on spend. Placement in the directory reflects listing tier, not the size of a business's marketing budget.
USING THE DIRECTORY
How do I search for a business?
You can search by category, by sub-category, by keyword, or by location. The directory covers over twenty main categories and several hundred sub-categories, so you can search as broadly or as specifically as you need.
What categories are covered?
The directory covers the full range of the Chiang Mai economy, including accommodation, healthcare and medical, food and beverage, professional services, legal, finance, education, retail, construction, technology, transportation, wellness, real estate, tourism, and more. Each main category breaks down into specific sub-categories so you can find exactly the type of business you are looking for.
What information does a listing show?
Every listing shows the business name, contact details, address, and location on a map. Paid listings include a business description, photos, products or services offered, website, social media links, and a current Google Review score. Higher-tier listings include more images, more contact options, and additional detail.
How current is the information?
Google Review scores are updated regularly, on a schedule that varies by listing tier. Business contact details and descriptions are maintained by the listed businesses and reviewed by Golden Pages. If you find information that appears to be out of date, use the Report a Problem button on the listing and we will investigate.
Can I find businesses in specific parts of Chiang Mai?
Yes. You can filter by location within your search to narrow results to a specific area of the city or region.
TRUST AND RELIABILITY
How do I know a business listed here is legitimate?
Paid listings carry a curated status, which means Golden Pages has verified the business registration and confirmed the licence matches the stated activity. You can see the curated indicator on any listing that has passed this check. Free listings are reviewed for content but do not carry the same verification.
Does Golden Pages recommend specific businesses?
No. Golden Pages helps you find businesses that are legitimate and operating in Chiang Mai. Choosing between them is your decision. The directory gives you a trustworthy starting point, not a personal recommendation.
What if a listing has incorrect information?
Use the Report a Problem button on the listing page. This sends the issue directly to the Golden Pages team and we will follow up with the business and correct the listing.
Are there businesses on the platform that are not verified?
Yes. Free listings have a basic content review but are not put through the same verification process as paid curated listings. The curated indicator on a listing makes the distinction clear.
FINDING WHAT YOU NEED
A business I know is not listed. Can I suggest it?
Yes. Use the Suggest a Business button and submit the details. We review all suggestions and will reach out to the business about getting listed.
I searched but could not find what I was looking for. What should I do?
Try a broader category search or a different keyword. If you still cannot find what you need, use the Suggest a Business button to let us know what is missing. The directory is growing and your feedback helps us identify gaps.
Does the directory cover businesses outside Chiang Mai city?
Yes. The directory covers the wider Chiang Mai region, not just the city centre. Use the location filter in your search to narrow or widen the area covered.
Is the directory available in languages other than English?
The current platform is in English. We are working to extend language coverage as the directory grows.
ABOUT CMBN AND THE NETWORK
What is CMBN?
Chiang Mai Business Network is the organisation behind Golden Pages. CMBN has been connecting businesses in Chiang Mai for years through events, introductions, and community. Golden Pages is the public-facing platform that brings that network online and makes it accessible to anyone looking for a business in this city.
I see a reference to a CEO Circle. What is that?
The CEO Circle is a private peer group for Premium-tier members of the directory. It is not something visitors to the site can access. If you are a business owner interested in what Premium membership involves, visit the listing tiers section of the site or contact us directly.
Can I contact Golden Pages directly?
Yes. Use the contact details on the site. If you have a question about a specific listing, a business you cannot find, or a problem you have encountered, the team is reachable directly.
